A 135‑minute workshop to give managers the clarity, confidence, and consistency they need to handle everyday people issues properly. Built for SMEs, this programme removes jargon, reduces risk, and equips managers with practical tools they can use immediately.
Session 1 — Foundations & Early Action • Why proactive management matters • Informal vs formal pathways • Performance vs conduct • Spotting early warning signs
Session 2 — Conversations, Documentation & AI • The performance conversation framework • What to document (and what not to) • Using AI responsibly • Common manager traps
Session 3 — Practical Scenarios • Absence patterns • Probation decisions • Grievances & investigations • Reasonable adjustments • Employment rights watchpoints
SME owners, team leaders, supervisors, and managers who want to reduce risk, improve consistency, and build a confident management culture.
✔ 135‑minute workshop you can deliver live or virtual ✔ Templates, scripts, ✔ Practical scenarios
Outcome: Managers leave clearer, more confident, and equipped with a practical system they can use the same day.
A 135‑minute workshop to give managers the clarity, confidence, and consistency they need to handle everyday people issues properly. Built for SMEs, this programme removes jargon, reduces risk, and equips managers with practical tools they can use immediately.
Session 1 — Foundations & Early Action • Why proactive management matters • Informal vs formal pathways • Performance vs conduct • Spotting early warning signs
Session 2 — Conversations, Documentation & AI • The performance conversation framework • What to document (and what not to) • Using AI responsibly • Common manager traps
Session 3 — Practical Scenarios • Absence patterns • Probation decisions • Grievances & investigations • Reasonable adjustments • Employment rights watchpoints
SME owners, team leaders, supervisors, and managers who want to reduce risk, improve consistency, and build a confident management culture.
✔ 135‑minute workshop you can deliver live or virtual ✔ Templates, scripts, ✔ Practical scenarios
Outcome: Managers leave clearer, more confident, and equipped with a practical system they can use the same day.
